United Central Control (UCC) is a premier provider of wholesale alarm monitoring services, proudly supporting independent security dealers and integrators across the nation since 1982. Headquartered in San Antonio, Texas, UCC has earned a reputation for exceptional service, cutting-edge technology, and unwavering reliability in life safety monitoring.
As a UL-listed and TMA Five Diamond Certified central station, UCC delivers around-the-clock monitoring for burglary, fire, medical, PERS, video, and interactive alarm systems. Their team of highly trained operators uses state-of-the-art monitoring platforms to respond quickly and professionally—ensuring that every signal is handled with the urgency and accuracy that life safety demands.
UCC provides the best services to support our dealers and drive meaningful revenue.
- Monitoring of all types of alarms over a wide array of communications paths (digital, cellular, IP & interactive monitoring solutions, including KeepYourIP)
- UL2050 Monitoring
- AES Intellinet radio monitoring (In select markets)
- 2-way voice and elevator monitoring
- Emergency and area of refuge telephone monitoring
- Environmental monitoring
- Video verification monitoring solutions
- Personal emergency response (PERS) & Mobile personal emergency response (MPERS)
- Complete integration with a variety of vendors, including Alarm.com
- Automated customer notifications – IVR, SMS, email, and end user chat service (QuickChat)
- Multiple dealer financing options
- Integrations with CRM & billing services
- ASAP to PSAP participating monitoring center